EPABX Solutions

EPABX Solutions

EPABX is stands for Electronic Private Automatic Branch Exchange. This is a private branch exchange (PBX) as a telephone exchange that serves a particular business or office, as opposed to one that a common carrier or tele solution company operates for many businesses or for the general public.

It comes under the category of business phone systems which serve a business environment. It is an office equipment of immense use for telephonic connectivity with extensions of a single phone line. 

EPABX has proven to be of immense use in communicating within office, making routine work simpler. It can be defined as a switching system for calls that enables both internal as well as external switching functions in an organization. Typically, up to 10,000 subscribers can be accommodated by a single EPABX system.

Components of EPABX

  • Internal switching network.
  • Microcontrollers and microcomputer for arbitrary data processing for control and the logic.
  • Logic cards, switching and control cards, power cards and related devices to facilitate operation.
  • Stations or telephone sets, sometimes called lines.
  • External Telco trunks that deliver signals to and from the EPABX.
  • Console or switchboard allows the operator to control incoming calls.
  • UPS, connecting wiring, cabinets and other housing materials.

Range of Functions

EPABX as a business phone system possesses a versatile range of functions. The numerous tasks that can be performed by EPABX are listed below.

  • Auto Attendant
  • Automatic call distributor
  • Automated directory services (where callers can be routed to a given employee by keying or speaking the letters of the employee's name)
  • Automatic ring back
  • Call Accounting
  • Call forwarding on absence
  • Call forwarding on busy
  • Call park
  • Call pick-up
  • Call transfer
  • Call waiting
  • Conference call
  • Custom greetings
  • Customized Abbreviated dialing (Speed Dialing)
  • Direct Inward Dialing
  • Direct Inward System Access (DISA) (the ability to access internal features from an outside telephone line)
  • Do Not Disturb (DND)
  • Follow-me
  • Music on hold
  • Night service
  • Shared message boxes (where a department can have a shared voicemail box)
  • Voice mail
  • Voice paging (PA system)

EPABX Products

We are dealing with Panasonic, Avaya, Yeasta and many more...

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